El Paso Electric (EPE) is expanding its customer service options with the introduction of customer service kiosks. Designed to enhance the customer service experience, four new self-service kiosks can now be found throughout the EPE service region.
“We are excited to now offer the self-service payment kiosks to our customers where they will be able to make secure payments and speak with a Customer Care representative via live video chat, at four different areas throughout our service region that include areas where EPE payment locations did not exists before,” shares EPE Director of Customer Care Joe Garibay.
The EPE Payment Kiosk can be found inside the lobby of Van Horn Bank, 1800 West Broadway St. Hours of Operation: 8 a.m. – 3 p.m., Monday thru Friday.
Payments at the self-service kiosk can be made with cash, debit and/or credit card. In order for customers to make a payment, they will need to use their EPE customer account number or payment stub.